Banks are double faced pigs!!!

I had a revelation today. I finally see how banks actually treat their customer. If you are there to deposit monies, you get first priority and if you are there to withdraw, you will get last priority.


How did I know this? Here is my story for today....


I am not a big time business person, I don't have millions in the bank BUT I do not expect to be discriminated by the financial insitution called the bank!


Well, my banking transactions are pretty limited since I see banks as a means for savings. Therefore mostly ATMs to withdraw monies and when I enter the bank it is usually to deposit. Even now, I can deposit cheques and cash thru the machine so as much as possible, there is little time spent actually seeing a teller. Therefore, only when I deposit a FD, I will actually do a transaction via a teller.


Frankly, I must say that Maybank have improved their services, especially on time spent waiting TREMENDOUSLY. Years ago, one have to wait for 30 mins - 1 hour for any transaction but nowadays, it is amazingly fast. You tell the reception what you want to get done, she will advice if you need to fill up a form or not, and then you will be given a ticket number. At certain branches, and in particular this one that I usually go to...the tellers are upstairs. So amazingly, everytime I am given a number, I walk upstairs and nearly 99% of the time, before even I reach upstairs, my numbers would be called. Amazing right?!! Superb service right?!!


Until today! I really see the double face of Maybank!!


I decided to withdraw one of my FD today from Maybank. The reason simple - rumours that Maybank is not doing well and everyone is saying don't out all your eggs into the Maybank basket. Anyway, I decided to diversify and probably deposit some monies in other banks.


As usual, I went to the reception, and told them it is a FD transation. She asked me deposit or withdraw. I said withdraw, she gave me a ticket.


I rushed upstairs knowing that my number would be called since I am the next number on the ticket - 40xx


I reached upstairs and this time no "ting" for my number. So I waited for a while.


Strange...how come at least 3 tellers are not serving anybody but they did not "ting" for my number. Ok never mind, maybe for my transations, it is with the other tellers who are busy right now.


I stood there and waited. The tellers were still free, other tellers became available and yet they did not "ting" me.

"What's happening?"!!!!!

The "ting"...oh..it's not my number, they ting for 10xx. Then I saw a lady just managed to reach to the floor from downstairs and went straight to the teller.

They "ting" for at least another 7 new people who just walked in.

Can you imagine how I felt? I was fuming!!!! What the heck???!!!!

What the f*ck??!!! I was ready to walk to the counter and confront one of the tellers.

Then one of the manager from the back of the teller walked to the counter and "ting" my number.

I walked up and glared at him. He was a little taken aback.

I gave him my FD and a bank book and said withdraw and put into my savings account. He looked like he wanted to ask me a question but he could see I was fuming so he took my FD and asked me to wait while he process.

I told myself to stay calm and not to pick a fight. I will hold my tongue today!

Basically this is what happened. People who wants to withdraw monies is given the number starting 40xx. I suspect that the tellers are not supposed to "ting" these numbers but their supervisors are supposed to attend. Therefore, even though all tellers are free, my number was not "ting". The supervisor was supposed to question and ask why people want to withdraw. The guy who never asked me due to 2 things - I was Glaring at him, and also since I said withdraw into the savings books, he must think that's ok since it is still within the bank.

I am just pissed at this kind of treatment given!! Freaking discrimination!

No reason for me to deposit anymore monies to Maybank!